I cannot see any more information than you do on the tracking side of things. Once shipped the postal service/fed ex or UPS is now responsible for getting the item to you. If an item gets lost or delayed please contact the company that has your item. to Once an item has shipped it is now in the shippers hands. Sometimes there is a lag time between emails and shipping and we may not catch the change but we will our best. We will make every effort to change the address. Please notify me if your shipping address is different than the one you put on the order. All orders will be shipped to the address you provide on ETSY. That's what it's for right?īuy your party supplies early in order to avoid problems with estimated arrival times. Listen.the postal service is SLOIf you need stuff fast then they are gonna make you pay for it! So just pull out that credit card and do it if you think you MIGHT need it. Please order ahead of time to avoid getting your items late. I will try to cancel but it's rare that we haven't started production on an order so usually we cannot refund. Most of my items are custom made to order and usually I have already started making your item for you once you have paid. Sorry, no cancellations after the order had been placed. Please pay with any credit card you have.